Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and V Assist Pro Inc., doing business as GetFillyAI (“Filly,” “we,” “us,” or “our”). By creating an account, selecting an acceptance checkbox, signing in after being shown these Terms, or using Filly, you agree to these Terms and our Privacy Policy.

If you use Filly for a company or other organization, you represent that you have authority to bind that organization. You must be at least 18 years old and legally able to enter into this agreement.

Filly is an independent browser-based reservation assistant that extracts booking information supplied or selected by a user and assists with entering that information into supported third-party systems. Features may include email and attachment import, document extraction, reservation previews, account memory, batch processing, fill history, and automated form entry. Features may change as Filly improves or as third-party services change.

You are responsible for safeguarding your account credentials, limiting access to authorized users, and promptly notifying us of suspected unauthorized use. You are responsible for activity performed through your account unless prohibited by law. You may not share, sell, or transfer access in a way that avoids plan or usage limits.

Subject to these Terms and payment of any applicable fees, Filly grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use Filly for your internal business operations. Filly is licensed, not sold. No rights are granted except those expressly stated in these Terms.

Filly and its licensors retain all right, title, and interest in the product and its technology, including its source and object code, extension and server software, interfaces, designs, branding, documentation, prompts, extraction and mapping logic, field rules, workflows, automations, compilations, improvements, and know-how. These materials are protected by copyright, trade secret, trademark, contract, and other applicable laws.

Your content remains yours. Using Filly does not transfer ownership of your booking data to us, but you grant us the limited rights needed to process that data and provide, secure, troubleshoot, and improve the service as described in the Privacy Policy.

You may not, and may not help anyone else to:

• copy, reproduce, modify, translate, distribute, sell, lease, sublicense, white-label, or create derivative works from Filly except as expressly authorized;
• reverse engineer, decompile, disassemble, decode, discover source code, or reconstruct Filly’s models, prompts, mappings, workflows, logic, or non-public interfaces, except to the limited extent a restriction is prohibited by applicable law;
• scrape, probe, benchmark, monitor, or systematically extract product behavior or output to build, train, evaluate, or improve a competing product or service;
• bypass authentication, security controls, usage limits, payment controls, or technical restrictions;
• remove proprietary notices, impersonate another person, share credentials without authorization, or misrepresent Filly’s origin or affiliation;
• introduce malicious code, interfere with the service, access another user’s data, or use Filly for unlawful, deceptive, abusive, or privacy-invasive activity.

You represent that you have all permissions and lawful authority needed to provide passenger, customer, employee, affiliate, email, attachment, and reservation data to Filly and to direct Filly to enter it into third-party systems. You are responsible for applicable privacy notices, consents, contracts, retention rules, and data protection obligations.

Do not submit payment-card data, government identifiers, health information, or other highly sensitive data through Filly. The extension does not support extracting, storing, or autofilling payment-card credentials. Use reasonable data minimization and access controls.

Filly is an independent product. It is not affiliated with, sponsored by, endorsed by, or operated by Limo Anywhere, Addison Lee Ltd., Google, Microsoft, Front, Helpwise, or other third-party services unless we expressly say otherwise. Third-party names and marks belong to their respective owners.

Your use of third-party services remains governed by your agreements and their terms, policies, permissions, and data-handling requirements. Filly does not grant you rights to access or use a third-party service and does not excuse noncompliance with its rules. You are responsible for maintaining authorized accounts and determining that your use of Filly with those services is permitted. Third-party changes, outages, validation rules, or access restrictions may affect Filly’s operation.

Filly uses automated and AI-assisted processing. Extracted data and automated actions may be inaccurate, incomplete, delayed, duplicated, or placed in the wrong field. You must review each reservation before relying on it, including passenger and billing contacts, account selection, dates and times, pickup, wait, stop and drop-off routing, flight data, service and vehicle type, child seats, affiliate status, pricing, notes, and save status.

You remain responsible for correcting errors, confirming that a reservation was saved and finalized, maintaining appropriate backups, and complying with operational, legal, safety, contractual, and customer-service requirements. Filly is an assistance tool; it is not a substitute for professional judgment or a system of record.

Paid plans, usage allowances, renewal terms, and cancellation options are presented at purchase. Unless required otherwise by law or stated at checkout, fees are non-refundable after a billing period begins. Taxes may apply. We may change prices prospectively with reasonable notice. You may cancel future renewals through the available account or billing controls.

If you voluntarily provide suggestions or feedback, you grant Filly a perpetual, worldwide, royalty-free right to use it without restriction or compensation. This does not give us ownership of your reservation or customer data.

You may stop using Filly at any time. We may suspend or terminate access when reasonably necessary to address nonpayment, security risk, unlawful activity, abuse, material breach, or harm to Filly, users, or third parties. Provisions that by their nature should survive termination—including proprietary rights, restrictions, disclaimers, liability limits, and indemnity—will survive.

To the maximum extent permitted by law, Filly is provided “as is” and “as available.” We disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted operation, and compatibility. We do not warrant that Filly will prevent errors or data loss, satisfy third-party requirements, or remain compatible with every version or configuration of a third-party service. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.

To the maximum extent permitted by law, Filly and its owners, personnel, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, customers, reservations, or business interruption. Our total aggregate liability arising out of or relating to Filly or these Terms will not exceed the greater of US $100 or the amount you paid to Filly during the 12 months before the event giving rise to the claim. These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. Nothing in these Terms excludes liability that cannot lawfully be excluded.

To the extent permitted by law, you will defend, indemnify, and hold harmless Filly and its owners, personnel, contractors, and suppliers from third-party claims, losses, liabilities, damages, and reasonable costs arising from your content, your instructions to Filly, your violation of these Terms, your violation of law or third-party rights, or your unauthorized or noncompliant use of a third-party service.

We may update these Terms as Filly or applicable requirements change. We will post the revised version and effective date. For material changes, we will provide reasonable notice and may require renewed affirmative acceptance before continued use. Changes do not apply retroactively unless required by law or expressly agreed.

If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or transfer of the business. These Terms, the Privacy Policy, any order form, and any separate written agreement between you and Filly form the entire agreement for the service. Applicable law governs; any governing-law, venue, or dispute provision in a signed order form or separate written agreement controls if one exists.

Questions about these Terms may be sent to support@getfillyai.com.