Glossary
Every dispatch term, defined.
Farm-in, FBO, IATA, PAX, deadhead — the vocabulary Limo Anywhere operators speak, and how Filly handles each one.
- Farm-in
- A reservation received from another operator (a broker) who has subcontracted the trip to your fleet.
- How Filly handles it: Filly detects farm-in bookings automatically by matching the sender's email domain to an existing broker account in Limo Anywhere, and sets the dispatch type radio accordingly.
- Farm-out
- A reservation your dispatch team sends to another operator to fulfill on your behalf.
- How Filly handles it: Filly sets the dispatch type to farm-out and preserves the original broker relationship in the notes and billing fields.
- FBO (Fixed-Base Operator)
- A private aviation terminal where charter jets and private aircraft handle passenger pickups and drop-offs.
- How Filly handles it: Filly detects FBO names like Signature Flight Support, Jet Aviation, and Atlantic Aviation, then fills the FBO tab with name, address, and tail number.
- IATA code
- The three-letter airport identifier used by airlines and dispatchers (e.g., JFK, LAX, ORD).
- How Filly handles it: Filly resolves IATA codes to full airport names and terminals automatically, and cross-references live flight data via AirLabs.
- PAX (Passenger count)
- Shorthand for the number of passengers on a trip; drives vehicle assignment and pricing.
- How Filly handles it: Filly reads PAX counts from email text or attachment tables and fills the passenger count field along with any child seat requirements.
- Deadhead
- A leg of a trip with no revenue passenger — the driver repositioning to or from a pickup or drop-off.
- How Filly handles it: Filly handles deadhead legs when the source email specifies them, but by default fills only the revenue portion of the trip.
- Round trip
- A booking with both an outbound leg and a return leg, often on the same or a later day.
- How Filly handles it: For supported bookings, Filly maps return date, time, flight, and routing details into the Limo Anywhere round-trip workflow for review.
- Multi-stop
- A reservation with two or more intermediate stops between pickup and final drop-off.
- How Filly handles it: Filly supports multi-stop trips including address, POI, and FBO stops — sequentially and in the correct order.
- POI (Point of Interest)
- A named location like a hotel, venue, or landmark used as a pickup or drop-off point.
- How Filly handles it: Filly recognizes POI names in booking emails and fills the POI tab in Limo Anywhere with the location, address, and any relevant notes.
- Airline / Flight lookup
- Verifying a flight's schedule, terminal, or gate against live airline data.
- How Filly handles it: When a supported booking is missing flight timing, Filly can query AirLabs and present available schedule data for review.
- Batch fill
- Filling multiple reservations at once from a spreadsheet or multi-page PDF.
- How Filly handles it: Filly's batch fill previews every trip inside a PDF or Excel file, then fills them sequentially in Limo Anywhere with automatic pauses between trips.
- Dispatch type
- How a reservation is fulfilled — in-house, farm-in from a broker, or farm-out to another operator.
- How Filly handles it: Filly sets the correct dispatch type radio in the Limo Anywhere new-reservation form based on sender domain matching.
- Tail number
- The unique registration identifier for a private aircraft (e.g., N123AB), used to match FBO arrivals.
- How Filly handles it: Filly extracts tail numbers from private jet booking emails and fills them into the FBO tab alongside the FBO name and terminal address.
- Account memory
- A system that remembers approved corrections made for a specific account so they can be reused on matching bookings.
- How Filly handles it: Filly can save approved account-specific rules and apply them when relevant details match on a future booking.
- Team memory
- Approved operating rules shared across eligible seats on a dispatch team.
- How Filly handles it: Eligible multi-seat Filly packages can share approved account and sender rules across dispatcher seats.
- Airline dropdown matching
- Selecting the correct airline in a form dropdown based on the flight code or airline name in a booking.
- How Filly handles it: Filly parses flight codes like 'DL 447' and selects the correct airline (Delta) in the Limo Anywhere dropdown automatically.
- Child seat detection
- Identifying whether a passenger requires an infant, booster, or toddler seat.
- How Filly handles it: Filly parses child seat mentions ('1 booster', 'infant car seat') and fills the seat requirements in the reservation notes and equipment fields.
- PAUSE and learn
- A feature that pauses an automated fill so a dispatcher can correct a field, then remembers the correction.
- How Filly handles it: Filly pauses at any field where the source data is ambiguous. Correct it once, and the corresponding account memory rule ensures Filly won't ask again.